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Our Guarantee
All livestock is guaranteed to arrive alive. These are living animals and some variations and losses may occur due to shipping stress.
This is very infrequent and will be corrected promptly if we are informed directly.
Please notify us within 3 hours of arrival by email to be eligible for credit of your livestock.
A digital photo is required within 6 hours of the acceptance of your shipment and you may be asked to ship the DOA specimen via priority mail before we issue store credit.
Credit must be used within one year. Shipping charges are not covered.
NOTE: No guarantee is offered on shipments NOT held for pick up at FedEx during periods of HOT or COLD weather. For more details see the Shipping page.
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